Service Packages

With one of our new Schwartmann service packages you benefit even more from your controlled machine due to fixed prices and thus plannable costs for inspection, maintenance and repair. Get guaranteed response times in after sales service and parts delivery.

Basic

  • Access to the tutorial video portal with own login
  • Videos of setting up the cutting unit, adjusting the drilling unit
  • Adjustment of the marking unit, change of scissors
  • Tips and tricks

Schwartmanns Smart Package

With the “Smart Package” Schwartmanns supports your own maintenance through an annual manufacturer inspection at your site. Receive a reliable inspection report from the manufacturer of your machines as part of a professional inspection. Through this regular manufacturer inspection, you know exactly the current state of your machine.

Advantages:

  • Annual manufacturer inspection
  • SchwartmannsSMC (Schwartmanns Maintenance contract including data backup on our servers)
  • Prioritized spare part shipment (within 24h) with an availability of approx. 95% ex warehouse (spare parts will be charged separately)
  • Annual inspection of all sensors, actuators and control elements
  • Adjustment of the cutting unit, drilling unit and possibly existing marking unit
  • Condition report and recommendation for preventive repair measures

Schwartmanns Advanced Package

With Schwartmann’s “Advanced Package” you can ensure high machine availability at predictable costs. In addition to the Smart Package, you get a whole host of useful additional benefits:

Advantages:

  • Annual manufacturer maintenance
  • Required wearing parts packages “toothed belt” and “cutting unit” with 10% price advantage included
  • If required, additional wear parts can be exchanged for additional costs as part of the manufacturer’s maintenance, installation included.
  • Unique status assessment of other existing machines included (all types)

 

Schwartmanns Full-Service-Package

The “Full Service Package” is the first choice if you expect maximum availability and have absolutely nothing to worry about. And this with absolute budget security even beyond the warranty phase. For this reason, in addition to the benefits of the Schwartmann Advanced Package, this package offers everything necessary to achieve these goals.

Advantages:

  • Annual manufacturer maintenance
  • Including the required spare parts toothed belt package & scissor maintenance in the factory (you will receive your personal exchange scissors from us free of charge until the next maintenance)
  • Other spare parts: Sensors, slip ring, linear ball bearing portal with 10% price advantage.
  • Completion of unplanned repair measures on site.
  • As a full-service customer, you have your personal Schwartmann contact person
  • Prioritized response time for support requests: 2 hours on weekdays
How can we help you?

We will advise you individually and help you with your projects.

Questions about our products or the company?